{"id":17,"date":"2021-07-23T08:20:13","date_gmt":"2021-07-23T08:20:13","guid":{"rendered":"https:\/\/www.sanacos.ch\/widerrufsbelehrung\/"},"modified":"2025-05-24T18:53:46","modified_gmt":"2025-05-24T16:53:46","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/www.sanacos.ch\/en\/diritto-di-recesso\/","title":{"rendered":"Right of Withdrawal"},"content":{"rendered":"<p><strong>7.1<\/strong> Consumers have the right to withdraw from the contract within <strong>14 days from the receipt of the goods<\/strong>. The withdrawal must be communicated <strong>in writing by e-mail or letter<\/strong> to SanaCos the Natural Line AG. For the purposes of compliance with the deadline, the date of submission of the declaration of withdrawal. There is no need for motivation. The declaration of withdrawal must be sent to:<\/p>\n\n\n\n<p><strong>SanaCos the Natural Line AG<\/strong><br>Bergstrasse 31c<br>CH-8890 Flums<br>E-mail: <a>info@sanacos.ch<\/a><br>Phone: 0041 79 248 01 99<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>7.2<\/strong> The exercise of the right of withdrawal involves the processing of the purchase contract at the ratio of return, in which both parties must return the received. The consumer must return the goods received, <strong>in the original packaging<\/strong>within <strong>14 days from the communication of the withdrawal<\/strong>. The <strong>shipping costs for the return<\/strong> are <strong>the responsibility of the consumer<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>7.3<\/strong> Once you have received the returned goods, the <strong>the purchase price will be refunded<\/strong> immediately to the consumer, <strong>if you have already paid<\/strong>. You can a <strong>deduction<\/strong> from the amount refunded <strong>in the case of damage<\/strong> or <strong>excessive wear<\/strong> of the goods. No deduction will be made if the loss of value is due to a handling that is required for determining the nature, characteristics and functioning of the product.<\/p>\n\n\n\n<p>SanaCos the Natural Line AG can <strong>withhold reimbursement<\/strong> until the goods have not been received or until the consumer has not provided <strong>proof of shipment<\/strong>, whichever occurs first.<\/p>\n\n\n\n<div style=\"height:57px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>7.1 I consumatori hanno il diritto di recedere dal contratto entro 14 giorni dal ricevimento della merce. Il recesso deve essere comunicato per iscritto tramite e-mail o lettera a SanaCos Natural Line AG. Ai fini del rispetto del termine, fa fede la data di invio della dichiarazione di recesso. Non \u00e8 necessaria alcuna motivazione. La [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"dgwt-wcas-product-suggestion":false},"uagb_author_info":{"display_name":"lapala","author_link":"https:\/\/www.sanacos.ch\/en\/author\/lapala\/"},"uagb_comment_info":0,"uagb_excerpt":"7.1 I consumatori hanno il diritto di recedere dal contratto entro 14 giorni dal ricevimento della merce. Il recesso deve essere comunicato per iscritto tramite e-mail o lettera a SanaCos Natural Line AG. Ai fini del rispetto del termine, fa fede la data di invio della dichiarazione di recesso. Non \u00e8 necessaria alcuna motivazione. La&hellip;","_links":{"self":[{"href":"https:\/\/www.sanacos.ch\/en\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sanacos.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sanacos.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sanacos.ch\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sanacos.ch\/en\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":0,"href":"https:\/\/www.sanacos.ch\/en\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sanacos.ch\/en\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}